Orders subtotal must be  $100 + after all discounts or coupons have been applied to qualify for free shipping.

Orders will be processed within 3 business days

Orders placed after hours will be shipped within the following  business days.

Orders placed on a holiday will be shipped within the following 3-5 business days.

To guarantee that your package is correctly delivered and you obtain your order within the time frame advertised above, please make sure your address, phone number and email are fully entered and correct. We do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit in the form of a Shante' Chic Gift Card for the price of your item( s) minus the shipping charge.

All orders are processed and shipped Monday-Friday. 

Shipping fees are non-refundable for any returned or refused packages. 

If your tracking information indicates your order as delivered and you have not received it please make a claim with USPS/UPS. Shante' Chic is not responsible for packages that tracking states it has been delivered by carrier.

If your order contains multiple items and one (or more) of the items are out of stock, we will ship the remainder of your items and refund you for the item(s) not available.

Due to Covid-19 there may be a slight delay with shipping. We appreciate your patience.